Below are a list of reviews that people have left, you can also filter the reviews by session.
Reviews
Average Ratings
Katie Bishop
kelly
Imaad Khan
The kids castle bouldering was really good
They had lots of high rope climbing too
Great fun
Definitely coming back
Caroline Robins
Francisco De Santiago Requejo
Best Wishes,
Francisco
Michael
Babi
Without pain there is no gain and Alex simply knows how to achieve that!
vanessa bevan
B
Our children have completed various NICAS courses.
I have found the staff to be friendly and helpful. They have a no nonsense policy, which is needed. Adults and children need to realise it is not a playground or babysitting service.
If an instructor is with his/her group, but notices you are in a tight spot, they will often talk you through a move.
I have nothing negative to say about climbing or White Spider, and my children love the cakes!
Michael
Summer
Shim
MG
Aleksandr
Tomas Sullivan
Sarah Jackson
The instructor was lovely so I would return on that basis and I really enjoyed climbing so it was such a shame that the standard of staff greeting you when you walk in is so low. Well I suppose you can't tar them all with the same brush as the others were lovely. It was just one particularly miserable girl who lets her team down and tarnished our experience
Hayden
Rupert
We were late starting so......
Moral of the story: Get your forms done in advance and properly because you'll unlikely (..in our experience..) be able to make up the time whether there is space to or not.
Good facilities, but won't be returning in a hurry.
Rayan
S.Sayed
Hugo Guthrie
Hugo Guthrie
Alex Cortinas
Michelle Jones
guy
A venue dealing with children should know better - anyone can walk up to the children whcih is an obvious risk.
I complained and was told the comlaint had been 'taken onboard but there is nothing we can do'.
Use with care, and dont leave your child along
Fiona
Jason
Sal
Jill howard
Harriet
It certainly felt that way yesterday....some (not all) of the staff were incredibly rude, unhelpful and clearly irritated by our mere existence.
The kids did have a good time but I'm afraid I think that was mainly in spite of, not because of, the White Spider Team...it was disappointing and sad that they were not made to feel welcome on a number of occasions during their visit. They are little people who are very aware of how they are being treated!
The instructors seemed to 'warm' to the kids gradually through the session - not quite how it should be...
It was busy and that meant the 2 groups of kids could not all climb in the same area at one point of the session which was a shame and didn't seem to be the plan either (as the instructor was searching at one point for a spare spot...)
A re-visit of all things customer service perhaps.....
DP
Sarah
Alex &Emma 7&5yrs
Marcus
Marco Crivellari
Clare
Chandler
Josh and korin
Louise
Gary
Alex Ampleford
Wei
Esther Kho
Alex Higgins
Stephen
Lani
Carys
Jonathan
Daniel Moss
Jo M
Stephen Morgan
Chrissy
Elyse
Logan
Angelique
Mary
Alba
Graziano
Madeleine Osikoya
Gloria
Lucy
Jo
Calli
Siobhan
David
Xanthe Black
Gina
Olga
Adam Butterfield
Adam Bolland
Nick Grundy
Nicola
William Burton
Belinda
Jeremy Eakin
Helen Gillespie
Pearl
Peter KIng
Rufus Weston
Linda Kay
Cormac Kennedy
Vivien
Robin
Caitlin
Rosie
Jackie Anim
Charlotte
Syd Taylor
Josette Osborne
Natalie
luca
Lara
Hannah Watson
Saya
Felicia
Brendan
Alex
paul tetlow
Kirsty Hopkins
Milena
William Burton
William Burton
Piotr Nowosad
Nathalie
Sofia
C.O.S
dean
Kate
Jane
Hannah spittlehouse
Ryan
Namesh
Andy Fraser
Korin
Adrian & Abigail
Emily
David Bearman
Helen
Jo Cocklin
Fanar
Sarah
Sasa Hodzic
Sarah
Catherine
Lili
Steph
Damian Cooke
Hazel
Geraldine Martin
FJones
S.Murray
Alex Bogoni
Harry winch
Nick
Jessica
Max & Ben
Joy Immonen
Joel
Rohan leese
Camille Baker
Eva West
Barbara
Giles Helbert
Camille Baker
Kingsley
Janet
Edward Hyatt
Alice
Raman
Joseph Gonzalez
Roberta
Louise Sharpe
William Burton
Caroline
Jenny
Bill Burridge
Ashley
Alina
Roby Koster
Kate Heaney
John
Mumtoz
Jodene
Steph Adams
Clare
Zsuzsanna Holczinger
iraldihu@hotmail.com
Christiane
Shane
Paul griffiths
Omar
Sarah
Helen
K. Coleman
alix davies
Edward Nash & Hannah Howell
Eddie Lawson
My only gripe is that the lesson started 15 minutes late, and finished bang on time (as the instructor had another class to teach afterwards. This should not happen.
Ben
Kirsty Elliot
Not only has my daughter loved it, but my whole family 5 of us have been lured into it. We've only tried the auto belays under Cecil's encouraging eye but loved it and got to the top. Very satisfying! Also discovered some new muscles, fab exercise. Thanks White Spider! X
Karima
William Burton
Graham Strudwick
Dan Petrovic
Daniel Williams & Lauren Stiles
Sandra
Jean-Philippe Prenovost
Matt
Ella
Love Ella
Tia
Tomas O'Connell
Clare
Jo
adam webb
Nancy
We have also been to the kids castle with both daughters (4 & 5) and they love it. We are definitely returning to do more climbing.
Anthony
Keira Alonso Garcia
James Newell
Will highly recommend to friends and family.
Lisa
Eddie Lawson
Gabriela Mucius
Jo Warren
Sam Whitehead-Clarke
Michael English
John Halls
Mr Ansari
Christine
MJ
Eddie Lawson
Mathilde
Karen rossi
Elan
Claire
T. Frame
Chantrelle
M.Clark
Andrew
Neringa
David McArthur
Liney
Ris
leo
Kevin Harper
Randeep
Leyli
Lorraine Laccohee
Rebecca
seb
Zoe Latter
Sarah Andrews
holly henderson
Johnny Richards
Thanks David for making it so enjoyable and giving us the confidence to want to keep climbing.
Nicole
Andrew
Tara
Russell Kemp
Imogen
Elena
liz hart
Sasha
Jim Hawkins
The emphasis on safety was clear and even poetic at times! David also shared very good technique and drill tips which I particularly valued. It's clear David has a wealth of experience in both climbing and teaching.
I left feeling safe, secure in knowledge and confidence to return for my first "unattended" climbing session.
I cannot recommend doing this course at White Spider more highly, especially if David is your tutor! With thanks, Jim
Jennifer
Argyro
Garry
Adrian
Charlotte Barnett
Shell
laura
Bethany
Jim
Javier
The group was small (6 in total) so everyone got the attention required.
One quibble? The non climbing bit (cafe area and seating in the main room) is looking a bit worse for wear now - the sofas are the same ones as you had 4 or 5 years ago and showing their age. The venue smelt a bit too. That sweat/cheesy feet combo so reminiscent of student days!
A bit of a renovation / tidy up of the non-climing areas and the 4 will turn into a 5 star.
The main thing is my mini-climbers loved it.
Tony
Sarah
Chris Robertson
Emma
Jay
Amanda
Gary
Jon is very relaxed and provides great feed back with tips to help improve your climbing.
Kendra
Matt
Nicky
Nev Ayling
Jonnypinch
Overall climbimg and instructor led session is 5 star. However reception and organisation was poor so bit disappointed af first.
Robert
Joel greenwood
I am aching were I never thought possible
Hats off too much the staff at white spider
Fiona
Richard harris
Ger Foley
Sam
Sarah
Jane Barrett-Danes
Ruth smith
Clare
sky
Alex, Dave & Tom
Florence
Her instructor was professional and took charge of the little ones, encouraging and instructing them confidently, which is very reassuring for the parents watching on. My 10m son had fun watching them all climbing up and down the walls too. We'll definitely be back.
Fran
Kirsty Elliot
BusyMum7
Meanwhile the small cafe had reasonably priced drinks and snacks and there were plenty of places to sit and most of the time you could still see the children climbing from your seat too.
Mark
Rachel
Dan Gray
David Basham
Jo M
Her instructor was Simon.
She had a fantastic time, Simon is a great instructor.
We will be back very soon!
Jo M
Chris Aldred
Will definitely be back again!
Matthew Smith
Lorraine
Thank you everyone!
Drew hill
Scott Beckford
Really enjoyed them and looking to sign up for regular climbing again asap!
Brian
Julie
Jolande Botha-Smith
Kerry Prescott Brann
Lauren
Becky
They all really enjoyed it and will was very encouraging and good with them.
Would reccomend!
Peter
Peter
Dale
Great value and great time had by both of us
Bobbie, Jenny & Laura
FJ
vikki hume
ST
The website was very easy to navigate and book, and the staff very friendly.
All in all, a great afternoon. The birthday girl was so pleased with her experience, we are thinking of doing the course so we can come by ourselves. Thank you White Spider
Lisa
Jo M
Thank you 🙂
Brad Morris
Peter
Peter
Christine
Owen
Catherine
Paul Lambert
Jo M
Paul
Melanie
Glenn Baldock
Olamide and Lyka
Peter West
Charlotta
Megan
Nicola
Kerry
And kind. Our children are 10, 9 and 6. We had an excellent time and it was just enough climbing for all.
Matt
Gary Hartnoll
Ruth
Emma Paterson
Sam Dewan
Nuria
Judith
Adi
Denise
SBRSC
it was great fun, truly enjoy every bit ..will be doing it again for sure..
Karen skipper
Party if 6 for a 10th birthday party. They all had a great time. Thoroughly recommend it.
Rob Watson
Took my partner and my daughter for an hour's climbing instruction, David was extremely informative, helpful and a great teacher. None of us had climbed before but we all had a fantastic time and will definitely be making this a regular thing!
Annie Gibb
Definitely doing it again
Annie Gibb
Saskia Mattiko
Daniela H.
Letitia
nicky
I took my son and 4 of his friends for a private lesson they absolutely loved everything about it from the climbing to the instructor. I will be booking up for the Easter holidays great fun had by all!
Laura
Me and my partner had such a fantastic time (private session. Valentines special) a really good first experience thanks to the professional instuctor we had and all the helpful friendly staff there. He encouraged us to do different things so it wasn't boring at all and got the most out of our money and 1h session! We are really happy with our experience and with no doubt go again 🙂
Ted Wainman
10/10 for a 10 year old's birthday party. Professional staff who really went that extra mile. Thanks
Brad Morris
Staff were friendly, professional and our instructor made it very easy.
Only tiny complaint is that the sessions with a group a 6 did mean it was hard to find a spot on the wall, which meant I only got up twice in my 1hour session.
Aneliya Petrova
Ali Barnes
Elise Pritchard
He took excellent care of our well sized group of various ages and we really enjoyed it.
My 8 yr old Nephew is already asking when we can go again 🙂
Renuga
Joshtyn
Mrs Jenkin
What didn't work as well was after the party, as the room for rent is not that nice (we didn't hire it but I have seen it at another child's birthday) and there isn't an easy option for food. We bought food from the cafe but it didn't work that well and was bit manic. Finally it seems unreasonable that the children can't then play on the castle until their parents arrive. Being able to occupy them there for 10 minutes doesn't seem like the end of the world for White Spider.
Overall a positive experience and a fun party - with the caveats noted.
Dawn Dale
Emma Barton
Anouska Backshall
18 kids on a climbing wall - you'd think was a hectic event but the instructors are so professional and the event went seamlessly.
Thank you to the WS team x
Paul Lambert
It would be good to have had more clarity about the next steps from here although it was a good coaching session.
Sarah Roberts
Vicky
James Daniel
I found the instructor friendly and clear. The emphasis of this course is on safety, with some coverage of technique, and the instructor certainly walked the talk in that respect.
We all got plenty of practice climbing and belaying - they are both essential for a course like this. The "walk-in test" at the end (go outside, come back in again, and start as you would if you were on your own, with the instructor watching in the background) is a very good idea, to check that we all knew what to do for real, when there isn't an instructor about.
The facilities are great, as is the gear we borrowed/hired.
One thing I would change is to have a brief warm-up before the start of each session. It's good practice anyway, to maximise performance and avoid injury, and beginners won't always know that they should do it. At my age, I certainly need it!
And there aren't quite enough toilets to go round at peak times.
Michael
MF
Emerald
Alex
She is looking forward to coming back next week. We had the same experience with our son, who is now doing his NICAS Level 1.
Yulia
Though it would be more fun for kids if it had some routes counting time it takes you to get to the top. I don't know how it's called but it looks like a button you have to press at the beginning and a button at the top.
Joan
Jennifer
Stephen
Emma O'Neill
Another great session at White Spider! Sarah was brilliant, and my girls really enjoyed themsleves. Thanks again!
Letitia Yeng
Jo
Matthew
Jaki
We attended with 5 children, boys & girls ranging from 9-14. They all thoroughly enjoyed it & said that it didn't seem like an hour had passed at all..
Ruksana
Me and my best friend did the open taster on sunday 29th november, it was a lot of fun. Really enjoyed the entire session.
Julie Daniel
We had a private lesson yesterday with Simon (for me and my ten year old son). Simon was absolutely lovely and really built my son's confidence. We both did far more climbing than we expected to and had a fabulous time. We will definitely be back! Thanks for a great session.
Khalid Bhunnoo
Was nervous at first, but with the kindness and patience of Cecil, my friend and I thoroughly enjoyed our climbing lessons. Learnt so much and can't get enough of rock climbing now.
Mark Taylor
All left with a big smile and real Buzz
Would recommend to anyone
Tina
phillip
Simon
A Ross
juan
Emma
BEATA MAREK
Philippa & James
Wayne fills you with confidence from guiding you up the route to giving you the confidence in doing your own knots and belaying for your partner.
Both James and I felt that Wayne couldn't have put anymore into the session with us. He went at our pace. Made it fun and engaging but at the same time pushing us to go a little further then we thought we could.
We are looking forward to booking future sessions with Wayne to enhance our climbing skills!!
Thanks Wayne
Ingrid
Great session climbing with cecil. Very patient and lovely with the children. White spider is a fab place and will definitely be coming back!
Dan
Cecil was helpful, friendly and above all a very good teacher. Impressed!
Barnard
wayne was great. really patient with both kids, the other boy seemed to have some difficulties. He helped William learn more footwork, told him about what to do to get on with climbing (NCIS levels). Wayne got William to try more technical climbs and a fun boulder problem needing more momentum, which William thought was great. Would recommend and William is keen to go back.
Claire
My 11 year old and his friends had a fantastic time at his birthday party. The party room was great too. My son went to a party at White Spider and enjoyed it so much he signed up for the NICAS course, which he is really loving.
vanessa
I have 1 hour session with my Partner and 2 more couples. It are first attempt at climbing, had so much fun. A great activity/sport to do with your partner, friends and family.
Wayne which was our Instructor was so polite and made us feel so confident. I will defiantly be going back. Recommend !!
Irina
My son's 9th birthday party at White Spider was a great success! It was a wonderful experience for everyone and the children loved it! It was also great to watch the children gain confidence with every climb. They all managed to climb to the very top - it was incredible to watch and they all were really proud of their achievment. Our instructors were excellent and the games towards the end of the session provided the extra fun factor! I would definitely recommend the White Spider not only for a party, but also for a family day out or a father/son experience.
Natalya
Must share this: we've just finished one of my sons HB party in the White Spider Climbing club and it was definitely brilliant place to go. After approximately a hour of top-rope climbing and bouldering, we paid 3pp for the climbing castle and boys spent more than hour running, climbing and hiding/seeking in it. Next to the castle is a cafe where we had a birthday cake execution, my naughty sons were completely worn out, tired and happy after all. So, highly recommended!
Sheridan Marshall
My son had his 8th birthday party at White Spider and thoroughly enjoyed every minute. Thank you so much for the excellent instruction and climbing fun and games.
Rachel Robinson
Garry
We'll be back 🙂
Ashen
My 9 year old is fearless, my 8 year old was a tiny bit
worried.
Joe had all of us achieving and feeling confident!
Thanks again Joe. Great staff, see you soon
Ashen
tony neal
We had an instructor for the two of them. Brilliant hour that they enjoyed with the instructor. We will be back again is the best recommendation and thanks I can give.
Faine
Iveta Camilleri
Rob Hearne
First attempt at climbing - more fun than I thought. I can see how it could be addictive.
We need to come back for the next stage of training. Looking for some dates when we are both available.
Thanks
Shea family
Sandy
Graham
Diane Culpin
Thanks!
Janine Sawyer
James
I enjoyed it increasingly as I became more used to the higher climbs. Obviously helped to be tethered as you went higher. 😉