Termly Clubs & NICAS

My booking was supposed to take place when you we’re closed; All bookings are secure. We promise to deliver your session as soon as we are able to.

My son/daughter was enrolled on a termly club, what will happen with the remaining weeks? All remaining sessions from the Spring/Summer term will be carried over to the September term. We will be issuing vouchers to customers to use on a new booking.

Can I request a refund? Allowing us to hold your booking will not affect your right to request a refund at a later date should you still not be happy. However if you’d still like a refund then please send us an email to climb@whitespiderclimbing.com

All of our facilities have a maximum capacity based on 3 metre social distancing (9sq metres per climber), giving plenty of room for everyone. As a result we will be leaving it up to you on whether you would like to wear a mask or not. Our staff will be wearing face coverings and visors as they work, this is due to the close working conditions behind our front desks and when floor walking.

Advice from The WHO recommends, not to wear a mask when exercising, and the UK government does not require the wearing of masks where other social distancing measures are in place which we will have.

However, White Spider recognise the advice is fast moving and will be quick to respond should the need change.

Climbing Facilities – Fully Open

  • All of our climbing facilities will be available, including all training area equipment
  • Please wipe down all training area equipment after each use

Kids Castle – Closed

  • We regret that our kids castle will remain closed for the time being

Booked Auto-Belay Sessions  – Open with New Rules

  • Maximum of 1 adult chaperone allowed in with each child booked
  • No spectators allowed apart from the chaperone
  • One session per day for each child
  • First come first serve basis with no advanced booking as before

Cafe – Open, with a limited range

  • We will be offering our full range of Hot and Cold Drinks
  • Sit-In will be available with reduced seating
  • Only snacks and pre-packaged food will be available to purchase

Changing Rooms, Lockers and Showers – Partially Open

  • Please arrive ready for your session to limit use of changing areas
  • Showers will not be available, with changing room space being prioritised for hand washing and toilet use
  • We will not be operating our ‘Key Exchange’ system for lockers. We do still have a limited number of coin operated and bring your own padlock lockers for any valaubles

In addition to managing capacity, we have introduced a number of walk-ways to help the flow of individuals around the climbing wall along with separate entrance and exits.

As we did in the lead up to closing, we will be maintaining a rigorous cleaning schedule of all high contact surfaces; with a staff member on permanent rotation going around and cleaning. We have also added additional hand washing and sanitisation stations.

We have put screens up and moved our Auto-Belays to allow for 2 metres social distancing.

Due to the nature of the climbing wall, we are unable to wash each hold after its use, so we ask that you wash your hands before and after your climb.

For more information about NICAS, watch this video

Our termly NICAS and fun clubs are simply the best and most enjoyable way for kids aged 5-17 to gain climbing skills – all in a structured program and leading to an award at the end of each level.  Whether they are learning the basics of climbing or learning advanced climbing technique, these courses will give them the head start they need to become a better and safer climber.

Bookings for the September to December Term will be opening on the following Schedule:

Priority booking opens at 20:00 Tuesday 1st of September

  • Tuesday 1st of September 20:00 – Priority Booking for current term customers opens
  • Wednesday 2nd September 10:00 – Public Bookings Open

Alternative Spider Climbing Locations

Alternative Spider Climbing Locations

Alternative Spider Climbing Locations