We’re Open!
Updated April 2021
Following the long, hard months of this winter’s lockdown, White Spider is delighted to be open again!
Your Visit
How busy is White Spider?
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- Green – Plenty of Space –> Red – We’re filling up
- Each section is about 10% of our capacity
- This is only an indicator, you may still have a short wait as we near our capacity
- You can use the calendar below to structure your visit around classes
Speed up your check-in by:
- Purchase a pre-paid membership or punch card
- Keep your check in card handy
- Use contactless payment
Thanks for helping us to keep queuing to a minimum and to reduce the use of high-contact surfaces.
How busy is White Spider?
Green – Plenty of Space –> Red – We’re filling up
Each section is about 10% of our capacity
This is only an indicator, you may still have a short wait as we near our capacity
You can use the calendar below to structure your visit around classes
Climbing Safely
As we return to climbing indoors, White Spider will be doing everything we can to keep everyone safe, and to keep everyone climbing.
To visit White Spider we all need to:
- Please wash your hands before and after your climb, and please wash or sanitise your hands at any appropriate point during your session – sanitisation stations are set up throughout the centre
- Wear a mask at all times when not climbing
- Maintain a safe social distance from all other climbers and staff who are not within your household or bubble; following our spacing markers, area capacities and one-way systems around the site.
- To adhere to the above, you may not arrange to meet or climb with anyone outside of your household or bubble
- You can grab a coffee! Hot beverages and food will be fully available to purchase at our café for consumption at the outside tables
- Outside White Spider the Government’s rule of Six or Two Households applies
- You do not need to prebook an independent climb/bouldering session as a competent climber
- If you or any member of your household has coronavirus symptoms please stay home and follow government advice
White Spider will be remaining stringent on all our additional protocols to help keep everyone safe:
- The centre will be operating a maximum capacity to minimise overcrowding – We’ve also opened up a temporary new bouldering area expansion to increase bouldering capacity: for all you boulderers, this will be fully set for your return!
- We will be maintaining a rigorous cleaning schedule of all high contact surfaces
- Additional hand washing and sanitisation stations are available across the centre
- All Auto-Belays are positioned to allow for 2 metres social distancing
- Screens are set up to protect you and our staff
- Our instructors are kept fully up to date on the latest UK Government advice and wear PPE to deliver sessions
- White Spider is implementing workplace testing for staff and instructors
These precautions are in place for everyone’s safety.
As ever, thank you so much to each and every Spider for helping to keep us safe while open. Your own diligence helps to keep everyone climbing, no matter what centre you visit across the country.
Get Back to Climbing Safely
After too long without access to climbing – we’re all eager to get back on the wall! However, it’s really important for any of us to remember that when our bodies haven’t been used to climbing – we need to look after ourselves!
Skills can get rusty, we can be more likely to overdo it, and can be more prone to injury – the last thing any of us would want now is more time off climbing due to injury!
Refresh your skills, boost your confidence, or use coaching to help you ease back to climbing injury-free!
Book online or contact our team about private sessions to suit your needs and climbing ability:
Groups, kids clubs and Instructor-led Sessions
White Spider will be running a programme of COVID-secure coaching: carefully developed in-line with the latest guidance and restrictions from the government.
This includes:
- Kids climbing sessions: Termly & Holiday Clubs
- Family Taster Sessions & Group Taster Sessions including child(ren) and one parent per family
- Private Coaching
For more information and booking:
Pre-book your session and find out more on our online booking page or by chatting to our team:
Common F.A.Q's
When visiting White Spider you will need to wear a face mask on arrival and and at all times when not on the wall.
Hands. Face. Space. These are the three most effective ways to control the spread of Covid-19.
All of our facilities have a maximum capacity based on 3 metre social distancing (9sq metres per climber), giving plenty of room for everyone.
How do you use our climbing walls?
I’m a regular climber at your centre who doesn’t require supervision or an instructor; You will not need to pre-book for casual climbing at any of our centres.
I have a U.A.T* and used to climb with my friends who also have U.A.T’s; You will not need to pre-book to come climbing at any of our centres.
I climb under the supervision of an Adult friend who is a competent climber; You will not need to pre-book for casual climbing. Just sign in with your supervisor as normal. Please note: climbing under the supervision of an adult friend is only allowed if from the same household.
I climb at your centre using the 15 minute Auto-Belay sessions; Maximum of 2 children (under 18’s) can attend with 1 adult. New restrictions. More details here.
I climb under the supervision of an Instructor; All coach led sessions will need to be pre-booked. Find out more and book online.
Climbing Facilities – Fully Open
- All of our climbing facilities will be available, including all training area equipment
- Please wipe down all training area equipment after each use
Kids Castle – Closed
- We regret that our kids castle will remain closed for the time being
Booked Auto-Belay Sessions – Open with New Rules
- Maximum of 1 adult chaperone allowed in with each child booked, no spectators
- Maximum of 2 children (under 18’s) can attend with 1 adult
- One session per day for each child
- First come first serve basis with no advanced booking as before
Cafe – Open with new rules for outdoor consumption
- We will be offering our full range of Hot and Cold Drinks with snacks and hot food available
- Outdoor consumption
Changing Rooms, Lockers and Showers – Partially Open
- Please arrive ready for your session to limit use of changing areas
- Showers will not be available, with changing room space being prioritised for hand washing and toilet use
- We will not be operating our ‘Key Exchange’ system for lockers. We do still have a limited number of coin operated and bring your own padlock lockers for any valuables
In addition to managing capacity, we have introduced a number of walk-ways to help the flow of individuals around the climbing wall along with separate entrance and exits.
As we did in the lead up to closing, we will be maintaining a rigorous cleaning schedule of all high contact surfaces; with a staff member on permanent rotation going around and cleaning. We have also added additional hand washing and sanitisation stations.
We have put screens up and moved our Auto-Belays to allow for 2 metres social distancing.
All pay monthly memberships were automatically frozen upon our closure at the start of the Covid-19 lockdown. As a result all memberships will be restarted on reopening, this means normal billing will resume and all your membership benefits will be restored.
More questions?
If you’ve still got questions or we can help with anything else please get in touch with our team:
